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FAQ

  • What are Anara Sand Candles?
    Anara Sand Candles are eco-friendly and sustainable, crafted from 100% natural wax and featuring a distinctive grainy, sand-like texture. Designed for a mess-free experience, they bring a touch of sophistication, making them perfect for personal use, gifting, and events.
  • How are Sand Wax Candles Different from Traditional Candles
    Sand wax candles offer a stylish, textured look that sets them apart from traditional candles, which often come with the drawback of messiness and drips. Unlike traditional candles that can leave wax spills and require constant cleaning, sand pearled wax candles burn more cleanly and evenly, keeping your space neat and tidy. Their unique appearance adds a touch of elegance and sophistication to any room, making them not only functional but also a decorative statement piece. With a longer burn time and reduced mess, sand wax candles provide both beauty and practicality, making them an excellent choice for anyone looking to elevate their home ambiance.
  • How long do sand candles burn?
    The burn time of Anara Sand Candles varies based on size, but they are designed to offer a slow, consistent burn, typically lasting longer than many traditional candles of similar size.The longevity of candle sand depends on the size of the container and the length of the wick used. On average, a candle made with standard wicks of 2.5 to 3 inches can burn for 8-12 hours.Burn time is also influenced by factors such as using multiple wicks at once, relighting them & the intervals between burns.
  • My candle isn’t burning for very long, what am I doing wrong?
    Keep the wick tip about a quarter-inch above the sand wax. If more of the wick is exposed, it may reduce the burn time. Additionally, ensure there is no breeze or wind that could affect the candle.
  • What containers can I use or repurpose for candles?
    For safety, fireproof containers are ideal, but other sturdy containers can also work if they are large enough. Ensure the melted wax doesn’t reach the edges, and the container doesn’t get too hot while burning. Here are some tips: Use containers that are at min 4 inches wide in diameter Keep at least 2 inches of sand wax around each wick as a buffer. For containers 4 inches wide, use only one wick. Leave a minimum gap of 1 inch between the bottom of the wick and the base of the container for safe and efficient burning. Always monitor the container during use to prevent overheating!
  • How can I use or repurpose the candle jar once the wick burns out?
    Once the wick reaches the bottom, you can repurpose the remaining candle base as a decorative piece or recycle it responsibly. You may also choose to refill it with a new wick and wax to extend its use.
  • Are Anara candles scented?
    No, Anara Sand Candles are unscented. However, they are designed for versatility, allowing you to add your favorite scent using essential oils, sprays, or diffusers to enhance the ambiance.
  • What makes Sand Candles sustainable?
    Anara Sand Candles are designed with sustainability in mind. The sand wax is packaged in reusable canisters, and the jars can be repurposed for storage, décor, or other creative uses, minimizing waste and promoting eco-friendly practices.
  • What gifting options does Anara offer?
    Anara offers a variety of gifting options to suit any occasion. Our candles come with elegant gift packaging and are perfect for personal celebrations, seasonal gifting, and corporate events. Whether you’re looking for individual gifts or bulk orders, we ensure a thoughtful and sophisticated presentation.
  • What are the best practices for using and maintaining my Anara Sand Candle?
    Trim the wick to ¼ inch before each use to ensure an even burn. Allow the wax to pool evenly across the surface during the first burn to prevent tunneling. Once the candle is extinguished, allow the melted wax to cool and solidify around the wick. Gently remove the hardened wax and dispose of it responsibly. The remaining sand can be reused to craft a new candle! Simply take a fresh Anara wick and position it in the sand to enjoy your candle again. Keep the candle in a draft-free area away from flammable materials for safety.
  • Can I order candles for events or corporate needs?
    Yes, we cater to bulk orders for events, weddings, and corporate gifting. Write to us at anara.onlinestore@gmail.com
  • How do I place a bulk order?
    To place a bulk order, please reach out to us via the Contact Us page on our website or email us directly. Provide details about your requirements, and we’ll assist you with customization options and pricing.
  • Do you offer delivery services?
    Yes, we deliver across the UAE. Delivery details, including timelines and charges, will be provided during the checkout process.
  • Can I return or exchange a candle?
    If your candle arrives damaged or defective, please contact us within 7 days of delivery for a replacement or refund. Used candles are not eligible for returns or exchanges.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • How can I get in touch with Anara?
    You can contact us via email at anara.onlinestore@gmail.com or by filling out the contact form on our website. We're happy to answer any questions or assist with your order.
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